CORRECTIONS POLICY 

A visitor who arrives at Ferrari World on the wrong day because our page showed incorrect opening hours, or who turns up at the Sheikh Zayed Grand Mosque in inappropriate clothing because our guide omitted the dress code, has a worse experience because of something we published. On a platform covering as many attractions, tours, and cross-emirate experiences as abudhabitouristplaces.com, accuracy is a direct guest service obligation.

1. Our Commitment

Every piece of content on abudhabitouristplaces.com — attraction guides, tour descriptions, ticket prices, opening hours, booking requirements, cultural guidance, and operational details — is held to a standard of accuracy. When that standard is not met, correcting the error is our immediate priority. Content corrections are an important part of maintaining accurate and trustworthy travel information. To learn more about the editorial standards, content review process, and publishing practices followed by us, please read the Publishing Principles.

 

2. What We Correct

We treat the following as errors requiring correction:

• Incorrect ticket prices, opening hours, or booking requirements for any attraction
• Missing or incomplete dress code, photography, or behavioural guidance for cultural and religious sites
• Inaccurate tour inclusions, durations, or pick-up arrangements
• Outdated seasonal or Ramadan-specific information
• Physical restriction or safety requirement information that is absent, understated, or incorrect
• Cross-emirate tour or Dubai attraction information that does not reflect current operational reality
• Cancellation or refund terms that do not reflect our actual policy
• Any information whose inaccuracy could cause a visitor to arrive unprepared, ineligible, or with wrong expectations

3. Our Process

1. Verify — We confirm the error and identify the correct information using official or authoritative sources before any change is made.
2. Correct — The relevant page is updated immediately. Cultural guidance, dress code requirements, and safety information are treated as the highest priority alongside pricing and hours.
3. Notify affected guests — Where a correction reflects a change that affects guests who have already booked, we contact them directly and promptly.
4. Acknowledge — For meaningful factual errors, we add a brief, dated correction note to the relevant page. We do not make silent edits.
5. Check for recurrence — We review whether the same error exists elsewhere on our platform and correct every instance.

4. How to Report an Error

• Email: [email protected]
• Subject line: Content Correction
• Phone / WhatsApp: +971 4 268 4645 | +971 50 914 3707

Please include the page URL, the error, and where possible the correct information or a source supporting it. We aim to review all flagged content within 5 business days and will follow up on the outcome.

5. What We Will Not Do

• We will not edit content silently to conceal an error.
• We will not delay acting on a known correction.
• We will not dismiss a correction raised in good faith without investigation.

6. Policy Updates

This policy is reviewed annually. Questions about how we handle corrections are welcome at [email protected].